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Information Needs of Home Modification and Maintenance Services in NSW

Authors: Catherine Bridge & Katharine Martindale
Published: 1st November 2002
Audience: Authors, Consumers, Government/NGOs/Peaks, Industry, Librarians/Researchers/Students
ISBN: 86487 565 8

Abstract

This research directly addresses the information needs of Home Modification and Maintenance services. Information can be defined as “facts told or heard or discovered” (Hawkins, 1988) and need as the discrepancy or gap between current practice and best practice (Witkin & Altschuld, 1995).

This needs analysis aims to derive information and perceptions of values as a guide to making program decisions that will directly benefit the Home Modification and Maintenance services. We specifically aimed to better:

  1. Understand current Home Modification and Maintenance service practice from an insider perspective
  2. Understand current Home Modification and Maintenance service practice re information sharing strategies already evident
  3. Systematically identify strengths, gaps or weakness with a view to building on strengths and minimising weaknesses
  4. Use findings to set priorities for web-based information clearing activities

Publication History

1st edition Information needs of Home Modification and Maintenance Services in NSW by Catherine Bridge and Katharine Martindale, November 2002. Reprinted June 2014

Table of Contents

Contents

Publication History 

Glossary 

Introduction 

Project Aims 

Background 

Methodology 

Sampling frame 

Interview process 

Interview schedule 

Theoretical sensitivity 

Thematic analysis 

Spatial requirements 

Carer requirements 

Product requirements 

Requirements for community inclusion 

Requirements for meeting standards of care 

Disability access components 

Funding policy 

Building and Land Regulation 

Natural environment

Built environment

Other

Rural and remote differences 

Occupational Health and Safety Requirements 

Modification follow up and maintenance 

Experience with and attitude to electronic data 

Summary of Findings 

Implications for the Web-based Clearinghouse 

References 

Appendix A: roles and Responsibilities of Home Modification and Maintenance Services at differing levels within NSW  

Appendix B: Managerial and structural description of the Home Modification and Maintenance Levels of Service within NSW  

Appendix C: Home Modification and Maintenance Service Interviews – Geographical variable sampling frame 

Appendix D: Home Modification and Maintenance Service Interviews – letter of Invitation 

Appendix E: Home Modification Service Interviews – Consent form  

Consent Form  

Appendix F: Home Modification Service Interviews – Subject Information Statement

Semi-structured Interview Questions 

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