Information Needs of Home Modification and Maintenance Services in NSW

Authors Bridge, C., Martindale, K.
Published 1st November 2002
Audience Authors, Consumers, Government/NGOs/Peaks, Industry, Librarians/Researchers/Students
ISBN 86487 565 8

This research directly addresses the information needs of Home Modification and Maintenance services. Information can be defined as “facts told or heard or discovered” (Hawkins, 1988) and need as the discrepancy or gap between current practice and best practice (Witkin & Altschuld, 1995).

This needs analysis aims to derive information and perceptions of values as a guide to making program decisions that will directly benefit the Home Modification and Maintenance services. We specifically aimed to better:

1. Understand current Home Modification and Maintenance service practice from an insider perspective
2. Understand current Home Modification and Maintenance service practice re information sharing strategies already evident
3. Systematically identify strengths, gaps or weakness with a view to building on strengths and minimising weaknesses
4. Use findings to set priorities for web-based information clearing activities

Publication History

1^st edition Information needs of Home Modification and Maintenance Services in NSW by Catherine Bridge and Katharine Martindale, November 2002. Reprinted June 2014.

Table of Contents

• Publication History
• Glossary
• Introduction
  • Project Aims
• Background
• Methodology
  • Sampling frame
    • Interview process
    • Interview schedule
    • Theoretical sensitivity
• Thematic analysis
  • Spatial requirements
  • Carer requirements
• Product requirements
  • Requirements for community inclusion
  • Requirements for meeting standards of care
  • Disability access components
  • Funding policy
• Building and Land Regulation
  • Natural environment
  • Built environment
• Other
  • Rural and remote differences
  • Occupational Health and Safety Requirements
  • Modification follow up and maintenance
  • Experience with and attitude to electronic data
• Summary of Findings
• Implications for the Web-based Clearinghouse
• References
• Appendix A: roles and Responsibilities of Home Modification and Maintenance Services at differing levels within NSW
• Appendix B: Managerial and structural description of the Home Modification and Maintenance Levels of Service within NSW
• Appendix C: Home Modification and Maintenance Service Interviews – Geographical variable sampling frame
• Appendix D: Home Modification and Maintenance Service Interviews – letter of Invitation
• Appendix E: Home Modification Service Interviews – Consent form
  • Consent Form
• Appendix F: Home Modification Service Interviews – Subject Information Statement
  • Semi-structured Interview Questions