DIY Home Modifications: What information is required at point-of-sale? Final Report
Authors: Catherine Bridge, Sophia Maalsen, Fredrick Zmudzki, Shelley O’Neil & Phillippa Carnemolla
Published: 4th April 2016
Audience: Authors, Consumers, Government/NGOs/Peaks, Industry, Librarians/Researchers/Students
Television shows like The Block and House Rules are fuelling a ‘do it yourself’ revolution, and this reserach conforms that older people, people with disabilities and their familes are no exception. This reserach outlines what motivated them and what frustrated them in doing the disability modifications without service supports.
Consumer responses ranked hardware stores as the most utilised or popular place to source information about DIY.
The study confirmed in the retail data of at least 15,000 DIY modifications per year, and conservative economic analysis revealed that the annual cost offset to health and aged care services could be as much as $15 million per annum.
The results from the combined data collection support the project’s initial premise to develop point of sale resources. It is recommended that further research be conducted into understanding the most effective mechanisms for providing the type of information resources identified as needed by this research to the people who need it most, particularly given the changing nature of home hardware offerings and distribution of knowledge, skill and competences involved in doing DIY.This research forms the objectives for Stage 2 of the DIY Home Modification project being undertaken.
Table of Contents
Table of Contents
Aims and Methods
Perspectives of Consumers, Government and Industry: Semi-structured interviews
Economic Analysis of DIY Home Modification Market
Video Ethnography Outcomes
DIY Home Modification Resources: World Café
Appendix 1: Participant Information Sheet
Appendix 2: Consent Form
Appendix 3: Interviews – Semi-structured questions and themes
Appendix 4: Coding for Interviews
Appendix 5: Coding Tree
Appendix 6: Consumer Surveys
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