Translating high quality research specific to better design and building practice

Research Library

The HMinfo Research Library contains an in-depth collection of materials on home modifications and related subjects.

The Research Library does not lend books and other items. Under special circumstances, requests to use the library may be made by emailing .

Library Search

 

Policy sources of worker dissatisfactions: the case of human services in aging

Social Service Review

Author: Dressel, P. L.
Type: Journal Article
Year: 1982

Abstract:

The job dissatisfaction of service providers in the field of aging is explored, & the policy sources of such dissatisfactions are isolated. The 35 workers interviewed identified four major areas of complaint about their jobs: lack of resources, agency problems, mandates & regulations, & client characteristics. It is argued that these problems are associated with specific characteristics of policies. These characteristics include the symbolic nature of legislation, policy ambiguity, universal entitlement, & calculated fragmentation. Whether policy changes should be made to alleviate worker dissatisfactions is discussed.

Further Details

Pages: 406-423
Volume: 56
Issue: 3
Accession Number: 1.4.03
Keywords: older, policy compliance, regulation compliance
Reads: 171
Back