Abstract:

This book arose out of a specific need for information about older residents. However, its contents are relevant to all consumers of accommodation services. The types of accommodation have been divided into two categories: supported accommodation such as nursing homes, hostels and supported residential services; and independent accommodation which refers to independent living units, rooming houses, community housing and disability specific accommodation. It is written for people who want detailed information about the rights of older residents, including aged care workers, social workers, lawyers, accommodation providers, carers and relatives. The book outlines residents legal rights, how to enforce them and how to resolve disputes.