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Research Library

The HMinfo Research Library contains an in-depth collection of materials on home modifications and related subjects.

The Research Library does not lend books and other items. Under special circumstances, requests to use the library may be made by emailing .

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Change by design: How design thinking transforms organizations and inspires innovation

Author: Brown, T.
Type: Book
Year: 2009

Abstract:

This book introduces the idea of design thinking, the collaborative process by which the designer’s sensibilities and methods are employed to match people’s needs. Design thinking converts need into demand. It’s a human-centered approach to problem solving that helps people and organisations become more innovative and more creative. It’s a methodology that has been used by organizations such as Kaiser Permanente to increase the quality of patient care by re-examining the ways that their nurses manage shift change, or Kraft to rethink supply chain management. This is a theoretical book with examples illustrating concepts, aimed at designers and creative leaders seeking to infuse design thinking into every level of an organization, product, or service.

Further Details

Section: 264
Publish Location: New York
Publisher: Harper Business
ISBN/ISSN: 9780061766084
Accession Number: June, 2010
Notes: with Barry Katz
Keywords: design, product
Reads: 225
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