A webinar by Lorraine Poulos & Associates and David Sinclair
The In-Home Aged Care market is becoming increasingly competitive including those with nationally-managed disruptive models. Consumers are increasingly willing to switch providers to seek flexible and innovative approaches. With the increasing competitive market now and reform change, it is now time to review models for the delivery of home care. The Aged Care Quality and Safety Commission Sector Performance reports, show that Fees and Charges and Financial Statements consistently rate in the Top 10 complaints for in home services. Also, in the Commission's recently released document: Quality and Safety in Home Services – 5 Key Areas of Risk, one of the risks is the management of funds. These are all essential reasons that your service could benefit from a review of your service design to ensure it is competitive, sustainable and will support growth. Reviewing your service design is also wise in the lead-up to the introduction of changes to in-home aged care.
Approved providers are required to meet legislation and regulations whilst offering consumers a wide range of choices in their service provision. Attendance at this contemporary webinar will provide attendees with a different way of thinking about designing their services.
This practical webinar has been designed to give you the knowledge and tools to ensure your service offerings are relevant, sustainable and attractive to consumers. The webinar will address regulatory requirements; the importance of a self-directed framework, linking assessment domains to care provision and how to ensure compliance with Standards and legislation.
Learning Outcomes
By the end of this webinar course, you will be able to:
The course is suitable for Home Care Managers, care/case managers, finance team members, clients services and those in sales and marketing.
Tue 7 Feb 2023, 1:00 PM - 4:00 PM
Online
$397 plus GST
Link https://www.eventbrite.com.au/e/sustainable-in-home-aged-care-design-registration-402253831037?mc_cid=8b1b472eb4&mc_eid=493d9d33cf
Created 7th January 2023
Reads 674
Back