Published 4th October 2018
The federal government is launching a series of trials to find a new navigator for consumers struggling to understand the aged care system after widespread criticism of the My Aged Care portal.
The federal government announced in the 2018 Federal Budget it would provide $7.4 million for a new system navigator to make My Aged Care more user-friendly and easy to understand for older people struggling to find services and residential accommodation.
Tenders are invited for a new aged care navigator network including information hubs, community hubs and one-on-one specialists.
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Source:Unknown, 2018, Australia Ageing Agenda (https://www.australianageingagenda.com.au/about/)
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