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Public Consultation on NDIS Code of Conduct

Published

A new National Disability Insurance Scheme (NDIS) Quality and Safeguarding Framework (the Framework) has been developed to ensure that all NDIS participants can access high quality and safe supports. The Framework was developed in consultation with governments across Australia and with people with disability, carers and providers and is available on the Department of Social Services website.


One aspect of the new NDIS Quality and Safeguarding Framework is a new NDIS Code of Conduct.

A code of conduct is important to:

  • empower people with disability in relation to their rights; 
  • outline expectations for providers and individual workers, 
  • shape the behaviour and culture of organisations; and 
  • provide a mechanism to enforce consequences if workers and providers do not meet expectations.

The final Code of Conduct will apply to all providers delivering supports within the NDIS.  It will be enforceable by law and will include sanctions for breaches of the Code. The Code will come into effect once the NDIS is at full-scheme.

The Department of Social Services is inviting feedback and ideas on the content of the Code of Conduct. Further information, including a Discussion Paper, is available at https://engage.dss.gov.au/ndis-code-of-conduct-consultation/ .

The closing date for completing surveys and uploading submissions is 5pm (AEST), 21 June 2017.


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