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Providers charge more for admin despite changes

Published

A survey has found home care providers are charging more for administration than they were before the introduction of the new pricing transparency regime, and care management costs are going up as well.

The pricing transparency changes, introduced last April, meant administration costs could no longer be charged separately but needed to be factored into prices for care and services.

Instead, providers are able to charge for package management, which can include preparing monthly statements, managing funds and meeting compliance and quality assurance standards. They can also charge for care management, which can take in plan reviews and scheduling of services.

To read the full article, please visit the Australian Ageing Agenda website.



Source:
Judy Skatssoon, 2020, Community Care Review (https://communitycarereview.com.au)

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