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New charter strengthens consumer rights framework

Published

The government has launched the new single charter of rights, which providers will need to sign and give to every aged care recipient in their service.

The Charter of Aged Care Rights, which is part of the Single Aged Care Quality Framework, replaces the four current charters relating to care recipients’ rights and responsibilities and applies to all recipients of government-subsidised aged care services.

The single charter of rights takes affect from 1 July, however residential aged care services and home care providers have three and six months respectively after that date to provide the signed charter to care recipients.

Consumer peak COTA Australia has raised concerns about this implementation timeline (read that story here).

To read the full article, please visit the website.



Source:
Natasha Egan, 2019, Australian Ageing Agenda (https://www.australianageingagenda.com.au/about/)

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