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Information for the Aged Care Sector Issue 2020/23


Undergraduate and postgraduate aged care scholarships available

The Australian College of Nursing (ACN), with the support of the Department of Health, is proud to administer undergraduate and postgraduate aged care scholarships.

Funding of up to $30,000 is available to support undergraduate and postgraduate study. Scholarships are available for those who are studying or intending to study one of the following courses in semester one 2021:

  • Certificate IV in Aged Care
  • Diploma of Nursing
  • Advanced Diploma of Nursing
  • Graduate Certificate
  • Graduate Diploma
  • Masters.

Additional scholarship places have recently been announced and recipients may be eligible to receive a completion bonus at the end of their course. Applications close 8 November 2020.

For more information and to apply, visit the ACN website for:

To discuss these opportunities further, contact the ACN Scholarships team by:

  • phoning 1800 116 696
  • emailing


Time is running out: move to the Aged Care Provider Portal for claiming now!

Aged care services will need to register for the new Aged Care Provider Portal (ACPP) to continue claiming with Services Australia after 20 November 2020.

The ACPP has key features making it more secure and easier to use, including:

  • user-friendly dynamic navigation through quick links tool and the main menu
  • saving an Aged Care Funding Instrument (ACFI) form to return to later
  • seeing more information and easily filtering details on screen
  • managing key service information and online claiming access through Provider Self-Service.

To use the ACPP, each individual user will need a PRODA individual account and an Aged Care User ID (or ‘A’ Number). You’ll still need to request access to the ACPP if you already have an ‘A’ number.

Visit the Services Australia website for more information.


Order your flu vaccines now to prepare for the 2021 influenza season

It is critical for aged care providers to be commencing preparations for the 2021 influenza season and to be on the front foot in ordering vaccines.

Influenza vaccination is more important than ever in aged care given the ongoing COVID-19 pandemic.

In Australia the influenza season usually peaks between June and September. In 2020 there was strong demand for seasonal influenza vaccines early in the season which remained consistent.

Given demand for influenza vaccines will likely remain high next year, now is the time to consider your influenza vaccination requirements and take action.

More information on the most up-to-date recommendations for the use of vaccines in Australia is available in the Australian Immunisation Handbook.


Home Care Packages Program Data Report 4th Quarter 2019-20

The 4th Quarter 2019-20 Home Care Packages Program Data Report was released on 22 October 2020.

The report is available on the AIHW GEN aged care data website.


CHSP funding to replace Social and Community Services Supplement payment from 1 July 2021

Social and Community Services (SACS) funding will cease from 30 June 2021 when the SACS special account legislation sunsets. To support CHSP providers to continue to deliver key services to vulnerable older Australians, the Government has agreed to increase the ongoing base funding of all Commonwealth Home Support Programme (CHSP) providers who are receiving SACS funding in the 2020-21 financial year.

The department will work with the Community Grants Hub to vary grant agreements of eligible CHSP service providers. CHSP providers should receive a deed of variation shortly.

CHSP providers are encouraged to sign and return their deed of variation as soon as possible to avoid any impact on the January 2021 payment.

For more information, please contact your Community Grants Hub Funding Arrangement Manager (FAM).


Home Care payment statements from Services Australia are changing

From November 2020, Services Australia is improving the layout of Home Care payment statements to make it easier for providers to understand and reconcile information. Improvements include:

  • revised summary page on screen and in the PDF that includes a detailed breakdown of payment adjustments for previous claim periods
  • clearer formatting of total care recipient funding amounts when looking at itemised payments on screen and in the PDF
  • revised codes within the CSV and XML to better reflect care recipient package information and leave types.

These changes will be visible on payment statements issued for November 2020 claims onwards.

More information about these changes will become available on the Services Australia website soon.

Unknown Author, 2020, Department of Health

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