Published 15th November 2018
Implementing effective technology, communication and design strategies will drive the future of aged care, a panel of industry experts told a forum in Sydney earlier week.
With the rapidly changing landscape, technology must be aligned to suit the needs of aged care residents and health system users, while also driving innovation and improving affordability, the forum heard.
Cloud-based communication organisation 8×8 vice president of Asia Pacific Brendan Maree said improved communication technologies can improve customer service outcomes in the aged care and health sectors.
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Source:Sandy Cheu, 2018, Australian Ageing Agenda (https://www.australianageingagenda.com.au/about/)
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