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Disquiet with Quality & Safeguards audit strategy

Published

Concerns with NDIS Quality & Safeguards Commission (NQSC) audit processes and their implications for service providers are gaining momentum in the industry. They are leaving some providers needing to make a decision whether to register for the National Disability Insurance Scheme (NDIS), according to National Disability Services (NDS) acting CEO, David Moody.

“We are seeing a separation between registered providers and unregistered providers and we understand that those who have chosen to opt out have made this decision based on audit costs amongst other things,”

Moody told F2L. Unregistered providers are only able to offer some services, and then only to for people who are self- managing or plan-managing, but not those whose plan is managed by the National Disability Insurance Agency (NDIA), he said.

“From the NDIS point of view it ties in with the larger concerns NDS and many others in the sector have about the disincentive effects of audit costs and registration, particularly for smaller regional providers and independent operators. Many of the smaller service providers have raised these concerns and I understand the Commission is aware of the challenges these operators are facing."

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Source:
Kymberly Martin, 2019, Freedom2Live (https://www.freedom2live.com.au/)

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