Dealing with difficult older clients

As an aged care provider, supporting older people can sometimes be challenging especially if they’re experiencing tough health conditions and major life changes.

With CHSP providers preparing for reform, understanding how best to support the specific emotional needs of older people is critical.

Vision Australia’s shares advice on the following:

• what is driving the challenging behaviour
• becoming aware of your emotions and managing unpleasant feelings
• Applying techniques that uncover why the individual might be distressed.

Vision Australia is a blind and low-vision provider and supports older people to live independently. This webinar is possible thanks to the sector support and development grant.

Dates

Thu 16 Feb 2023, 11:00 AM - 12:00 PM

Location

Online

Contact

Link https://visionaustralia.zoom.us/webinar/register/WN_71HcS2vxSoSKfx9RTP_ugQ

Additional Information

Created 2nd February 2023