Concerns royal commission sees industry as complacent

Published 25th February 2019

The Aged Care Royal Commissioners already seem to be forming a view that the sector is complacent about change, and providers need to dispel that perception by being open and upfront, an industry conference has heard.

Delegates at LASA’s Tri-State conference in Albury also heard that managers and CEOs need only look to the experience of the banking royal commission to see where arrogance and lack of preparation can lead.

LASA CEO Sean Rooney made the comments in his opening address to the conference on Sunday, at the first industry event of the year and just days after his appearance as a witness before the Royal Commission into Aged Care Quality and Safety.

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Source:
Judy Skatssoon, 2019, Australian Ageing Agenda (https://www.australianageingagenda.com.au/about/)