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Clinical compliance and risk management

Created  9th January 2019

From managing medications and pain treatments to monitoring the health of residents or their skin integrity, there are a range of applications to support nurses and care workers to provide best-practice care.

Residential aged care operates in a highly regulated, dynamic and increasingly competitive market. Regulation has not eased, nor has competition for customers.

What was once an industry where demand outstripped supply with occupancy rates above 98 per cent, the new-norm for occupancy is now closer to 92 per cent. The data on higher acuity levels at the point of admission and a fall in ALOS (Average Length of Stay) augers badly for the industry. Hope is not a strategy.

In the meantime, the linear perspective of the industry has not changed. If a facility group has a thousand beds, it probably has about a thousand staff (1:1).

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Unknown Author, 2018, Australian Ageing Agenda (

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