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Change management identified as key to successful tech rollout

Published

Aged care organisations need to focus on change management processes when introducing new technologies to best support all staff during the implementation phase, a provider tells Australian Ageing Agenda ahead of their appearance at an upcoming industry conference.

Program manager of West Australian aged and home care provider Amana Living, Caroline Elliott said it was important staff are sufficiently supported throughout the process with information and training when organisations roll out new technology.

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Source:
Sandy Cheu, 2019, Australian Ageing Agenda (https://www.australianageingagenda.com.au/about/)

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