Australians lack trust in aged care system

Published 1st November 2018

Most Australians believe the aged care industry is untrustworthy and lacks transparency and quality services, according to the findings of a national study presented at an aged care conference.

The study, Inside Aged Care, was undertaken by insights agency Faster Horses Consulting and involved 1,701 participants.

It aimed to investigate how the general public perceive trust, government funding levels, clarity, innovation, transparency and the quality of care levels in the aged care sector today.

The data presented at the LASA National Congress in Adelaide on Tuesday shows that perceptions are low across the board. However, people involved in the aged care sector as a service recipient or family member of someone accessing services perceived the sector more positively than others.

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Source:
Sandy Cheu, 2018, Australian Ageing Agenda (https://www.australianageingagenda.com.au/about/)