Aged care has a lot on its plate

Published 25th February 2019

There’s no doubt aged care providers have a lot on their plate right now.

A Royal Commission, new quality standards, the International Dysphagia Diet Standardisation Initiative (IDDSI) and a fundamental change in the way the Aged Care Quality and Safety Commission conducts assessments will put the spotlight on the resident dining experience like never before.

At its second hearing, the Royal Commission heard accounts of a surge in non-compliance relating to food and nutrition in 2017-18. This is largely due to two factors:

1. Quality assessors have changed the way they conduct reviews, moving away from the tick-and-flick approach to sitting down in the dining room and observing how residents eat and interact with care staff
2. There has been more than a 300 per cent increase in the number of unannounced quality assessments over the same period.

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Source:
Unknown Author, 2019, Australian Ageing Agenda (https://www.australianageingagenda.com.au/about/)