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2nd Delivering Disability Services Forum WA

The rollover to the NDIS means service providers can no longer rely on government funding and standardised services, and instead need to implement a commercial mindset and develop customer-centric service models.

Ensuring the financial sustainability of your organisation and operational efficiency, whilst at the same time providing quality services, are key concerns for many service providers. With more competitors entering the market, providers need to implement new strategies to increase the organisation’s financial viability in order to remain a sustainable service.

The 2nd Delivering Disability Services Forum WA brings together senior-thought leaders to discuss strategies and challenges on business viability, workforce challenges and service demand and quality as the state continues its transition to the NDIS. The forum will provide delegates with proven tools and techniques to realign your business strategies to ensure your organisation has the capacity to flourish under the NDIS.

Attend this informative forum and gain practical insights into:

  • Developing a commercial business model to ensure financial sustainability
  • Realigning strategies and processes to strengthen operational efficiency
  • Cutting costs whilst improving service quality
  • Effectively engaging with and providing services to Indigenous communities
  • Developing and implementing new workforce strategies that meet the needs of your customers and your business
  • Retaining and increasing your market share Through a cutomer-centric approach

This practical forum is developed for professionals in the following roles:

  • CEO
  • General Manager
  • Director of Care
  • NDIS Transition
  • Service Delivery/Community Services
  • Operations
  • Planning and Strategy
  • HR/Workforce



Tue 14 May 2019 - Thu 16 May 2019
Tue 14: 9:00 AM - 5:00 PM
Wed 15: 9:00 AM - 5:00 PM
Thu 16: 9:00 AM - 5:00 PM


Novotel Perth Langley, 221 Adelaide Terrace, Perth WA 6000, Australia 


Click here to register for event.


Name Akolade
Phone 02 9247 6000
Link 2nd Delivering Disability Services Forum WA brings together senior-thought le

Created 2nd May 2019

Reads 3236