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Mental Health Management in Home Care

When individuals receive home care, they may be dealing with physical health issues, chronic illnesses, disabilities, or aging-related concerns. Addressing their mental health alongside these physical aspects ensures that they receive comprehensive care, leading to improved overall well-being. Does your service model recognise mental health is an integral part of a person's overall well-being? The Australian Bureau of Statistics reported in 2019 that 1 in 5 people aged 65 and over reported levels of psychological distress and 1 in 10 reported high or very high levels.

Home care providers often talk with LPA about the increased presence of mental health-related needs amongst their consumers. During the height of the COVID-19 pandemic providers increased their focus on consumer’s health and well-being. Have you incorporated mental health management as a routing component of your home care service?  The future in-home support program is expected to include a clinical care and specialised support service type with heightened responsibilities for on-going monitoring of consumer’s health care needs including mental health. Are you sure that your current practice will align with expected future requirements?


This training course aims to enhance the understanding of mental health conditions, promote effective care, and provide practical strategies for effective mental health care in the home. The training course is designed to equip home care workers with the knowledge, skills, and confidence to effectively support clients with mental health issues in a home care setting; and to provide insight into the organisational capability required for the provision of this care.

Learning Outcomes

By the end of this webinar course, you will be able to:

✔ Explain common mental health conditions and how these impact people.

✔ Recognise processes for effective mental health assessment and care planning.

✔ Describe ways for effectively working with consumers with mental health care needs

components of a systematic approach for conduct of health check-ins.

✔ Explain the role of, and how to manage referrals to mental health professionals.

✔ Identify effective approaches for managing challenging behaviours.

✔ Recognise the roles and responsibilities of staff in supporting consumers with mental health needs.


All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

Who will benefit most from this webinar?

This course will be useful for a wide range of participants with an interest in building their organisations mental health care and support capability. This includes anyone with responsibility for oversight and management ofhome care programs, in particular executive and operational leaders; those with responsibility for the quality and effectiveness of care especially quality managers and clinical care managers; those responsible for workforce capability, especially HR managers; and any staff who may be involved in the provision of care and support to consumers with mental health needs, including case managers, Registered Nurses, Enrolled Nurses and allied health professionals.

Benefits to providers and consumers

This training will equip home care workers to provide high-quality care and support to individuals with mental health issues and will assist providers to better understand the need for and approaches to mental health management for home care consumers. Consumers will benefit through enhanced support for their well-being, including emotional and psychological care needs.


Wed 6 Dec 2023, 1:00 PM - 4:00 PM







Created 21st November 2023

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