Translating high quality research specific to better design and building practice


News Search


Implementing Increased Choice in Aged Care

Created: 5th April 2017
Tue 27 Jun 2017 9:00 AM - Wed 28 Jun 2017 5:00 PM
Event Type 



COTA and Criterion have designed this forum to help you prepare your organisation for the impacts of reform. To be stable and to grow in a much more open market it is crucial for aged care providers to develop an informed understanding of consumers, of how customer experience can be enhanced, and how to leverage marketing and promotion in this changing regulatory and information environment.

We invite you to join us at the conference in June as we examine initial lessons learnt by then from the February 2017 roll out of reform and input from other providers and consumer leadership about consumer acquisition and retention strategies and best practice for the future.


Sydney Boulevard Hotel

Contact Name

Contact Phone 

1300 316 882

Reads: 673